Terms & Conditions


T&C - EYE CU


The following are EYE CU's T&C:


1. All goods supplied are the property of EYE CU until paid for in full.


2. Trading terms are 30 days from statement date.


3. Manufacturer's warranty on frames are 12 months from date of invoice. Warranty applies to manufacturing defects. Any abuse or misused are excluded.



T&C - Simon Optical Lens Warranty


Progressive Lenses Warranty claims are accepted under the condition of Non-adaption. Remake options include one pair of the following: Single Vision or Bifocal lenses. Warranty exchange excludes RX changes, Tinting and Multicoat. Warranty exchange is valid up to three months from invoice date.


SI-2 Free Form Lenses Warranty claims are accepted under the conditions of Non-adaption, PD and Height adjustments only, and limited to one warranty claim per RX. Non-adaption remake options include one pair of the following: Single Vision or Bifocal lenses PD/Height remake option includes one pair of SI-2 Free Form lenses. Warranty exchange excludes RX changes, Tinting and Multicoat. Warranty exchange is valid up to three months from invoice date.


IOT Digital Free Form Lenses Warranty claims are accepted under the conditions of Non-adaption, PD and Height adjustments only, and limited to one warranty claim per RX. Non-adaption remake options include one pair of the following: Single Vision or Bifocal lenses PD/Height remake option includes one pair of IOT Digital Free Form lenses. Warranty exchange excludes RX changes, Tinting and Multicoat. Warranty exchange is valid up to three months from invoice date.


Multicoat 1 year warranty against faulty manufacture. Warranty excludes mistreatment of lenses.